Service Pack 2 is now available to download for Microsoft Response Point 1.0 and it includes a bunch of new features and bug fixes.

- Support for Digital Service Lines.
- Customizable call routing schedule. For example, you can have the automated receptionist handle the calls after hours, during holidays, during business closures, etc.
- VPN access for your employees in remote locations.
- Automatic parked call return.
- Reduced speech misrecognition.

These new features and bug fixes along with the original features make Microsoft Response Point a snappy, capable, and economical phone system for small businesses. You can read more about the Response Point phone system at microsoft.com, or give us a call today at 877-KIRBTECH and we’ll be happy to assist you.

One of the most common complaints that I hear from computer users is, “My computer is slow”. Fortunately, there is a number of methods to speed up your computer, and I’ll list a few of them here. 

1. Install Spybot Search & Destroy. Often times, a slow computer can be an indication of spyware or viruses. So the very first thing you should do is install Spybot and do a complete scan. There is several other anti-spyware programs available as well, like Windows Defender or Lavasoft’s Ad-Aware.
2. Do a complete virus scan. You must have an antivirus program installed on your computer, or you could be in big trouble. There is lots of options available including Norton Antivirus, AVG, Live Onecare, McAfee, Trend Micro, etc. Sometimes its good to do an online virus scan such as Symantec’s Security Scan just to be double safe.
3. Update Windows. Microsoft releases various updates and fixes at least once a month, so be sure you have all the latest service packs and security updates.
4. Install CCleaner. CCleaner is a system optimization and cleaning tool. It will remove unused files from your system, such as temporary internet files, cookies, windows log files, memory dumps, etc. It also includes a full featured registry cleaner that checks for registry problems and inconsistencies. And as a bonus, its FREE!
5. Remove start-up programs. A lot of programs have this extremely annoying habit of installing start-up programs that simply clog up memory and other system resources. There is a number of ways you remove these start-up entries. The simplest method I’ve found is to install Windows Defender. In Windows Defender, if you click on the Tools button and then select Software Explorer, it will give you a nice list of all the programs that are currently set to start when you log into Windows. Note: There is some start-up programs you don’t want to remove. Make sure you know what you are doing.
6. Add more memory. Sometimes your computer just needs more memory, and since memory is cheap nowadays its usually a worthwhile upgrade.

And there is lots more ways to optimize your computer, like disk defragmenting and increasing the page file size,  but this should give you a start. And, as always, if you have any questions or difficulties, give us a call.

Kirbtech offers an innovative new phone system thats easy to use, manage, and grow your small business.  This phone system, which includes Response Point software from Microsoft and hardware from Aastra Telecom, is a powerful and complete telephone solution in an affordable package.

Features include:

- Automated Receptionist
- Voice Recoginition Technology
- Extremely Fast User Setup
- VoIP Enabled
- Call Forwarding
- Music on Hold
- Microsoft Office Outlook Integration
- Voicemail to Email

You can read more about this new phone system on microsoft.com, or give us a call today at 877-KIRBTECH and we’ll be happy to assist you.

“Kirbtech LLC is an authorized reseller of Aastra Telecom.”